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GLOSSARY


0-9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z



Earcon
An aural icon; an auditory brand symbol, United Airlines' use of "Rhapsody in Blue" as a brand expression would be one example.


Emotional Branding
Aims at customers' feelings through sensory experiences in the effort to brand-build.


Evangelist
An advocate for a brand, whether paid or unpaid.


Extension
A new service or product that leverages the brand equity of a related service or product.